Forover 60 years, ConnexAfrica expands its expertise in the fields of logistics, customs clearance, road, air and maritime transit, covering activities in on import, and secured storage. Strengthened by our powerful network of correspondents, we guarantee you the best multimodal logistics solutions in DRC and in Zambia.
To meet your needs, we continuously adapt our tools, services and solutions. As partners and representatives of global leaders like FedEx and Hapag-Lloyd, we are certified to deliver services chartered by international quality standards.
It is in 1953 that ConnexAfrica first invested itself into developing multimodal logistics solutions in DRC. Since then, we have not stopped our mission to expand our service coverage in DRC and internationally.
Our diversified services offer turnkey solutions to meet the individual needs of our clients and align with our mission from the start; we aim to assure peace of mind, reliability and confidence.
To guarantee the best solutions to our clients, ConnexAfrica wants to be. accessible and committed, we dedicate our efforts to meet your needs and source the most adapted solutions, irrespective of your time constraints and budget.
Drawingf rom our human capital, we are over 500 agents strong . Deployed throughout the DRC and Zambia and nearing 35 agencies. This widespread network implies a perfect synchronisation between our agents and their interlocutors. This symbiosis is what enables our proactive and dedicated teams to formulate the unique solutions and maintain high service delivery standards where our clients are, we strive to be accessible by being situated strategically throughour agencies spread across the DRC , Zambia and Hong Kong.
Attentive to offer to our Chinese speaking clients all our services and solutions, we have implemented a bilingual and dedicated team. Our team including Emilie, Simone and Lydicia answers to the specific needs of our Chinese clientele.
The cultural and lingual barriers are not a stop on our organisation and we are doing everything to guarantee to all our clients a service of the same quality:
› A commercial service dedicated to the development of ConnexAfrica on the Chinese market
› A customer service and clients’ relations in order to ensure your satisfaction.
› A live follow-up system of the operations and folders via the application WeChat in order to liaise between our transporters and our clients.
e.geng@connexafrica.com
We have developed our own system of reporting which offers to our clients access to information like: timetable of boats, tracking, border crossing, speedy progress of customs clearance, situation of AV, etc.)
For large scale projects, we offer customisation of reports according to your requirements: customisations include addition or deletion of information, format and compatibility with othersoftware.
These reports are available on a daily, weeklyand monthly basis. They can be obtained online from your user account.
ConnexAfrica is certified:
- Accredited forwarding agent in DRC and Zambia
- Shipping forwarding agent
- Customs Commissioner n° 003
ConnexAfrica has been ISO 9001 certified since 2013 and ISO-9001 version 2015 since September 24, 2018, a pledge to our quality and professionalism.
ConnexAfrica is also committed to the UN Global Compact register of participants, a further demonstration of our company’s commitment to Social Responsibility.
The UN Global Compact is a United Nations initiative that encourages companies, associations and any other organisation to do business responsibly in order to “align strategies and operations with universal principles on human rights, labour, environment and anti-corruption, and take actions that advance strategic goals”.
Do you have a project? A challenge?
We are at your disposal to discuss it with you and to offer adapted solutions thanks to our services and tools. Contact us for any information or to request an appointment.
DRC West: kinshasa@connexafrica.com
DRC South: lubumbashi@connexafrica.com
DRC North-East: goma@connexafrica.com
Zambia: operation.zm@connexafrica.com
Hong Kong : hk@connexafrica.com
